Our Business Partners all run their own businesses servicing the smaller and medium sector. They are no different to many such providers you can contact on your own. They are fully immersed in their specialist fields and you as a Yourbiz member can discuss your problem with them free of charge. If you subsequently seek to engage them formally through the network you will be covered by our Quality and Price Assurance Plan.

 Quality Assurance

 We know that each department has a proven track record of high competence, responsiveness and integrity in their dealings with clients. Our aim is to assure Yourbiz members these partners will always deliver to your expectation. If any of our business partners fail meet your expectation, you as a Yourbiz member has the right to request Yourbiz assists with the resolution of any matter and in need arbitrate upon it.  

The business partner is obligated to act under our instructions or they will breach our partners agreement. This is the fundamental principal of quality assurance we seek to provide.

If we believe the member is not being realistic, we will explain it to you and hopefully provide independent clarity. A member is not obligated to accept our view - they always have full rights to pursue the usual other outside remedies.  

Sometimes business owners subsequently discover the charges for products and services are beyond the market norms - however this is generally too late. We seek to ensure the Yourbiz Network Partner charges for fees and services always fit within the norms of their industry sector and regularly test this against costs of other providers. We encourage you to raise with us any concern with us prior to committing to agreement.